Safety Policy











Meie meeskond:

Toomas Teeväli


 +372 699 6400  

Kerli Marmor

Müügi- ja Turundusjuht

 +372 699 6 394;
GSM: +372 53 345 483

Anne Lamp


 +372 699 6393

Mari-Liis Jäe

Ärikliendi müügijuht
 +372 699 6397;
GSM: +372 53 034 405

Jelena Matvejev


 +372 699 6396

Annika Köss


 +372 699 6400

Merilin Joost

F & B Teenindusjuht

 +372 699 6480;
GSM: +372 54 511 267

Ursula Väliste

Müügi- ja turunduskordinaator

 +372 564 56027

Jelena Kondrakova


+372 660 5462

Mari-Liis Metsla


 +372 699 6482;
GSM: +372 53 449 046


Feel Safe Policy

While we have consistently maintained high standards of hygiene in L'Ermitage, we have implemented additional measures in response to COVID-19. 

We are following the guidelines provided by the Estonian Government and the Estonian Health Institution.

 Guest Rooms: Cleaning and disinfecting rooms after guests depart and before the next guest arrives, with particular attention paid to high-touch items.

 Front Desk and Lobby:

The hotel’s doors open automatically and the receptionist only serves one person at a time. Front desk area is protected by a see-through class in order to avoid any contact with others.

 Public Spaces: Hotel has increased the frequency of cleaning and disinfecting in public spaces, with a focus on the counter at the front desk, elevators (and elevator buttons), door handles, public bathrooms and even room keys.

 Hand Sanitizers: Available to use at the public restrooms, hotel’s lobby, restaurant, breakfast area and at the conference lobby area.

 Restaurants: All the tables, surfaces and menus that are being used are disinfected properly after every customer. Servers at the hotel’s restaurant are using textile gloves while serving the customers.

 Meetings and conferences:  Hand sanitizers are available for guests. Separate entance and private lobby area. Coffee breaks and lunches are served in personal portions and covered.

Travelling to Estonia during COVID-19!